yesb ai | Privacy Policy and How We Protect Your Data

1 Introduction & Scope

Yesb ai (https://yesbai.net) is a trusted online sports betting and lottery platform for users in Bangladesh and Bangla-speaking communities worldwide. This Privacy Policy explains how yesb ai collects, processes, stores, and protects your personal information.

This Privacy Policy applies to all yesb ai services — including the website, mobile app, and customer support channels. By using our platform, you agree to the terms outlined in this policy.

This policy is written in plain language so you can clearly understand what yesb ai does — and does not do — with your information.

2 Types of Data Collected

Yesb ai collects two types of information — data you provide directly, and data collected automatically while you use the platform.

2.1 Information You Provide Directly

Data Type	When it is collected	Requirement
Full name	At the Time of Registration	Mandatory
Mobile Number	At registration & verification	Mandatory
Date of birth	For Age Verification	Mandatory
National ID / Passport	During KYC verification	Where Applicable
Mobile banking number	On deposits & withdrawals	Mandatory
Transaction History	On every financial transaction	Automatic

2.2 Automatically Collected Information

When you use yesb ai, certain information is collected automatically. This includes:

IP address & device information (OS, browser version)
Login time, logout time & session duration
Page visits, click patterns, and navigation data
Betting activity logs & history
Cookies & Local Storage Data

Automatically collected data is used solely for platform security, fraud prevention, and improving the user experience.

3 How Your Data Is Used

Yesb ai uses your information only for specific, legitimate purposes. We never misuse your data.

Account Management: Registration, login, password recovery, and profile updates.
Service delivery: Processing bets, lottery entries, deposits, and withdrawals.
Identity Verification: KYC process to verify age and identity.
Security & Fraud Prevention: Detecting and preventing suspicious activity.
Customer support: Complaints, inquiries & support.
Promotions & Offers: Sending you relevant offers based on your preferences (where consent has been given).
Legal obligation: Meeting the requirements of regulatory and law enforcement agencies.
Platform development: Analyzing user behavior to improve the overall experience.

If you no longer wish to receive promotional messages, you can opt out at any time from your account settings.

4 Data Sharing Policy

Yesb ai never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:

4.1 When Your Information May Be Shared

Payment Processors: Minimum required information shared with bKash, Nagad, Rocket, and similar services to process transactions.
Legal Authorities: Relevant information required to comply with court orders or assist in investigations.
KYC service provider: With trusted third parties for identity verification.
Technology Partners: Service providers that support platform operations, all bound by strict confidentiality agreements with us.

4.2 What We Never Do

Selling Data to Advertisers
Sharing data with marketing companies without consent
Disclosure of Personal Information on Social Media
Sharing transaction data with unnecessary third parties

5 Cookies & Tracking Technologies

Yesb ai uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.

Cookie Type	Purpose	Can it be turned off?
Essential Cookies	Login sessions, security	No (Required)
Performance Cookies	Page Load Speed Analysis	Yes
Functionality Cookies	Saving Language & Preferences	Yes
Analytics Cookies	User Behavior Monitoring	Yes

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6 Data Retention & Storage

Yesb ai retains your data only for as long as necessary. Once that purpose is fulfilled, it is securely deleted.

Active Account: All data is retained for as long as your account remains active.
Financial Transaction Records: Minimum 5 years, as required by law.
KYC Documents: Minimum 3 years, as required by regulatory guidelines.
After account closure: Deleted within 90 days, beyond any legal retention requirements.
Log data: Retained for up to 6 months, then automatically deleted.

All stored data is held on encrypted servers and accessible only by authorized personnel.

7 Your rights

Yesb ai believes you should have full control over your own data. You are entitled to the following rights:

Right to Know: You may request to know what personal data we hold about you.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to deletion: Under certain conditions, you may request that your data be permanently deleted.
Right to Restrict Processing: In certain cases, you may request that we stop processing your data.
Right to Portability: You may request a copy of your data in a standard, portable format.
Right to Object: You may object to the use of your data for specific purposes.
Marketing opt-out: You can opt out of promotional communications at any time.

To exercise these rights support@yesbai.net to email us. We typically respond within 7 business days.

8 Protection of Minors' Data

Yesb ai strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered using false information, we will immediately close the account and delete any data collected.

If you believe your child has registered on our platform, please support@yesbai.net Contact us — we will act promptly.

9 Security Measures

Yesb ai uses industry-leading technology and processes to keep your data secure.

256-bit SSL Encryption: Fully encrypted during data transfer.
Two-Factor Authentication (2FA): An added layer of security when logging into your account.
Firewall & Intrusion Detection: Protection against external attacks.
Regular security audits: Annual third-party security assessment.
Staff Training: All staff receive regular training on data protection.
Data Breach Response Plan: A plan in place for swift action and user notification in the event of any incident.

Keep in mind — no one can guarantee complete security on the internet. So make sure your password is strong and never share it with anyone.

10 International Data Transfers

Yesb ai servers may be located in multiple countries. If your data is transferred internationally, we ensure that equivalent privacy protections are maintained both at the destination and during the transfer.

For any countries to which data may be transferred, we follow applicable international data protection standards and enter into data processing agreements with each partner.

11 Policy Change Notifications

Yesb ai may update this Privacy Policy when necessary. For any significant changes, we will:

We will send an SMS notification to your registered mobile number
A pop-up notice will be displayed at account login
We will post a notice on the website homepage
We will notify you at least 14 days before any changes take effect

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.

12 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

Email: support@yesbai.net

Response time: Typically within 7 business days. For urgent matters, we aim to respond within 24–48 hours.

Our dedicated data protection team takes every request seriously and is committed to providing an appropriate resolution.

Yesb ai Privacy Policy — A Complete Guide to How We Protect Your Data

What makes yesb ai's Privacy Policy different

End-to-End Encryption

No Data Sales

Minimal data collection

Right to Data Deletion

Transparent notice system

Regular Security Audits

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